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Troubleshooting network problems in Windows

If yous tin't go e-mail, browse the spider web, or stream music, chances are you're non continued to your network and can't get onto the internet. To fix the trouble, here are some things you can try.

Things to try outset

Try these things offset to help you fix or narrow down the connectedness trouble.

• Brand sure Wi‑Fi is turned on. Select the "No cyberspace connection" icon on the correct side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to turn information technology on. Also, make certainAirplane way is turned off.

• Select Manage Wi-Fi connections (>) on the Wi-Fi quick setting, see if a Wi-Fi network you lot recognize and trust appears in the list of networks. If information technology does, select the Wi-Fi network, and they try to connect to it. If it saysContinued underneath the network name, selectDisconnect, expect a moment, and so selectConnect over again.

• Endeavor connecting to a network on a different frequency band. Many consumer Wi-Fi routers broadcast at 2 different network frequency bands: 2.iv GHz and 5 GHz. These volition appear as separate networks in the list of available Wi-Fi networks. If your list of bachelor Wi-Fi networks includes both a 2.4 GHz network and a 5 GHz network, effort connecting to the other network. To learn more about the differences between 2.4 GHz networks and 5 GHz networks, check out Wi-Fi problems and your habitation layout.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light commonly shows when it's on.)

• Run the Network troubleshooter. The Network troubleshooter can help diagnose and ready common connection problems.

To run the Network troubleshooter

1. Select theGet-go button, so blazon settings. SelectSettings>System > Troubleshoot > Other troubleshooters.

2. UnderOther, selectNetwork Adapter > Run.

3. Follow the steps in the troubleshooter and see if that fixes the problem.

• Restart your modem and wireless router. This helps create a new connection to your isp (Isp).

  When you exercise this, anybody that is connected to your Wi-Fi network will exist temporarily asunder. The steps yous take to restart your modem and router can vary, just here are the general steps.

Note:If you lot have a cable modem/Wi-Fi router combo device, y'all only need to follow the steps for the single device.

1. Unplug the power cable for the router from the power source.

2. Unplug the ability cable for the modem from the ability source.

   Some modems have a backup battery. If you unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at least 30 seconds or and so.

   If you had to remove the bombardment from the modem, put it back in.

4. Plug the modem back into the power source. The lights on the modem volition blink. Look for them to stop blinking.

5. Plug your router back into the power source.

   Wait a few minutes for the modem and router to fully ability on. You can usually tell when they're set past looking at the status lights on the two devices.

6. On your PC, endeavour to connect again.

Connexion bug tin can exist due to a variety of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Isp (ISP). Try the following steps to assistance narrow down the source of the trouble.

1. If the "Wi-Fi continued" icon  appears on the right side of the taskbar, visit a different website. If the website opens, there might be a problem with the specific website. If you can't connect to another website, go to the next stride.

2. On some other laptop or phone, endeavour to connect to the same network. If you can connect, the source of the problem is likely due to your device—go to the section Network troubleshooting on your device. If you can't connect to the network on any device, continue to the next step.

3. Check to encounter if there is a problem with the connexion to your Wi-Fi router. Do this by using a ping test.

   1. Select Search on the taskbar, blazonCommand prompt. TheCommand Prompt push button volition appear. To the right of it, selectRun as ambassador >Yes.

   2. At the command prompt, typeipconfig, and and then selectEnter. Await for the name of your Wi-Fi network within the results, then detect the IP accost listed next toDefault gateway for that Wi-Fi network.  Write downwards that address if you need to.For case:  192.168.1.one

   3. At the prompt, typeping <DefaultGateway> and so selectEnter.For example, typeping 192.168.1.1 and selectEnter. The results should be something like this:

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Reply from 192.168.i.ane: bytes=32 time=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.1.ane: Packets: Sent = four, Received = four, Lost = 0 (0% loss), Approximate round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If you see results like this and are getting a respond, then you take a connection to your Wi-Fi router, so there might be a problem with your modem or ISP. Contact your Internet access provider or check online on another device (if yous tin) to meet if there's a service outage.

If the results of the ping test point that you are not getting a reply from the router, attempt connecting your PC directly to your modem past using an Ethernet cablevision (if you can). If you tin connect to the cyberspace using an Ethernet cable, information technology confirms the connexion problem is due to the Wi-Fi router. Make certain yous've installed the latest firmware and run into the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS client resolver cache:

1. Select Search on the taskbar, typeCommand prompt. TheCommand Prompt push button will appear. To the right of information technology, selectRun as ambassador>Yes.

2. At the command prompt, run the following commands in the listed order, and then check to see if that fixes your connection problem:

   • Typenetsh winsock reset and select Enter.

   • Blazonnetsh int ip reset and selectEnter.

   • Blazonipconfig /release and selectEnter.

   • Typeipconfig /renew and selectEnter.

   • Typeipconfig /flushdns and selectEnter.

Uninstall the network adapter driver and restart

If the previous steps didn't piece of work, try to uninstall the network adapter driver, so restart your figurer. Windows volition automatically install the latest driver. Consider this approach if your network connection stopped working properly after a recent update.

Earlier uninstalling, make certain you have drivers available every bit a fill-in. Visit the PC manufacturer's website and download the latest network adapter driver from at that place. If your PC tin't connect to the internet, you'll need to download a commuter on a different PC and salvage it to a USB flash drive so you tin install the driver on your PC. You lot'll need to know the PC manufacturer and model name or number.

1. Select Search on the taskbar, typeDevice Manager, then selectDevice Manager from the listing of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), and then selectUninstall device > theAttempt to remove the driver for this device check box >Uninstall.

4. Later uninstalling the commuter, select theShowtimebutton >Ability  >Restart.

Afterward your PC restarts, Windows will automatically look for and install the network adapter driver. Bank check to come across if that fixes your connection problem. If Windows doesn't automatically install a driver, try to install the fill-in commuter you saved before uninstalling.

Bank check if your network adapter is compatible with the latest Windows Update

If you lost your network connectedness immediately after upgrading to or updating Windows 11, information technology'due south possible that the electric current driver for your network adapter was designed for a previous version of Windows. To cheque, effort temporarily uninstalling the recent Windows Update:

1. Select theGet-go  push button, and so enter settings. SelectSettings> Windows Update>Update history> Uninstall updates.

2. Select the virtually recent update, and then selectUninstall.

If uninstalling the most recent update restores your network connection, check to run into if an updated driver is bachelor:

1. Select Search on the taskbar, blazonDevice Director, and so selectDevice Manager from the listing of results.

2. ExpandNetwork adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), then selectUpdate driver > Search automatically for updated commuter software, and so follow the instructions.

4. After installing the updated driver, select theStartbutton >Power> Restart if you're asked to restart, and see if that fixes the connexion issue.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. You'll need to know the PC manufacturer and model name or number.

Practice one of the following:

• If you couldn't download and install a newer network adapter driver, hide the update that's causing y'all to lose your network connection. To learn how to hide updates, encounter Hibernate Windows Updates or driver updates.

• If you could successfully install updated drivers for your network adapter, then reinstall the latest updates. To exercise this, select theStart push button, then enter settings. SelectSettings>Windows Update > Bank check for updates.

Use network reset

Using network reset should exist the last stride yous endeavour. Consider using information technology if the steps in a higher place don't assist to get you connected.

This can help solve connexion problems you might take afterwards upgrading from Windows 10 to Windows 11. It can also aid to fix the trouble where you can connect to the internet, but tin can't connect to shared network drives. Network reset removes whatever network adapters you accept installed and the settings for them. After your PC restarts, any network adapters are reinstalled, and the settings for them are set to the defaults.

1. Select theStart button, so enter settings. SelectSettings>Network & net  >Avant-garde network settings > Network reset.
   Open Network & Net Condition settings

2. On theNetwork reset screen, selectReset now >Yep to confirm.

Look for your PC to restart, and see if that fixes the problem.

Notes:

• After using network reset, you might need to reinstall and set up other networking software you might be using, such as VPN client software or virtual switches from Hyper‑V (if y'all're using that or other network virtualization software).

• Network reset might set up each ane of your known network connections to a public network profile. In a public network profile, your PC is not discoverable to other PCs and devices on the network, which can help brand your PC more secure. Yet, if your PC is used for file or printer sharing, you'll demand to make your PC discoverable once again by setting it to use a individual network profile. To practice this, select theKickoff push button, then enter settings. SelectSettings>Network & internet >Wi-Fi. On theWi-Fi screen, selectManage known networks > the network connection you desire to change. UnderNetwork profile type, selectIndividual.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have different advanced settings you tin can change based on your network environs or connectedness preferences.

Check the Wireless Manner setting for your network adapter and make sure information technology matches the capabilities of the network you're trying to connect to. If it doesn't match, you lot won't exist able to connect, and the network might not announced in the listing of available networks. The Wireless Mode volition often be set to Motorcar or something like by default, which enables connexion for every kind of network that'south supported.

To discover the wireless mode setting

1. In Device Managing director, selectNetwork adapters, and then double-click the network adapter proper name.

2. Select theAdvanced tab and look for aWireless Fashion setting. Make sure it's prepare to the mode your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi profile to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security type, key, network name (SSID), and so on. If you can't connect to a Wi-Fi network that yous could connect to before, it'south possible that the network settings might have changed or the profile is corrupted.

To set up this, remove (or "forget") the network connectedness, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network contour from your PC.

To forget a network

1. Select theKickoff push button, then enter settings. SelectSettings>Network & cyberspace.

2. SelectWi-Fi, then selectManage known networks.

3. Select the network you lot want to forget, then selectForget.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the network to renew the network connection.

Cheque your home layout

Your Wi-Fi network might be affected by the network's frequency band, channel congestion, and/or signal strength.  For more info, run into Wi-Fi bug and your home layout.

Check for additional symptoms for the "No cyberspace connectedness" icon.

There may be additional troubleshooting steps you can endeavor, depending on which symptoms you're having. To view these steps, check out Wi-Fi connection icons and what they mean.

Related topics

• Setting up a wireless network

• How to find your wireless network password

• Analyze the wireless network report

• Wi-Fi tools and apps

• Make a Wi-Fi network public or private in Windows

Things to effort first

Try these things get-go to assistance you fix or narrow downwardly the connection trouble.

• Make certain Wi‑Fi is turned on. Select the "No internet connection" icon on the correct side of the taskbar, and make sure Wi-Fi is turned on. If it isn't, select it to plough information technology on. Also, make sure Airplane mode is turned off.

  

• Afterwards, run across if a Wi-Fi network you recognize and trust appears in the list of networks. If it does, select the Wi-Fi network, and they try to connect to it. If information technology says Connected underneath the network name, select Disconnect, wait a moment, and then select Connect over again.

• Try connecting to a network on a unlike frequency ring. Many consumer Wi-Fi routers broadcast at ii different network frequency bands:  2.4 GHz and v GHz. These volition announced equally split networks in the list of available Wi-Fi networks. If your list of available Wi-Fi networks includes both a ii.4 GHz network and a 5 GHz network, try connecting to the other network. To acquire more nigh the differences between 2.4 GHz networks and v GHz networks, check out Wi-Fi issues and your dwelling layout.

• Make certain the concrete Wi‑Fi switch on your laptop is turned on. (An indicator lite usually shows when it's on.)

• Run the Network troubleshooter. The Network troubleshooter tin assist diagnose and gear up common connection problems.

To run the Network troubleshooter

1. Select the Start button >Settings > Network & Internet > Status.
   Open up Network & Internet Condition settings

2. Under Change your network settings, select Network troubleshooter.

3. Follow the steps in the troubleshooter, and see if that fixes the trouble.

• Restart your modem and wireless router. This helps create a new connexion to your internet service provider (Isp).

  
  When you do this, everyone that is continued to your Wi-Fi network will be temporarily disconnected. The steps you have to restart your modem and router can vary, merely here are the full general steps. (Note: If you accept a cablevision modem/Wi-Fi router combo device, you only demand to follow the steps for the single device.)

  1. Unplug the ability cablevision for the router from the power source.

  2. Unplug the power cable for the modem from the power source.

     Some modems have a fill-in battery. If yous unplug the modem and lights stay on, remove the bombardment from the modem.

  3. Wait at least 30 seconds or so.

     If yous had to remove the battery from the modem, put it back in.

  4. Plug the modem back into the power source. The lights on the modem will blink. Look for them to stop blinking.

  5. Plug your router dorsum into the power source.

     Wait a few minutes for the modem and router to fully ability on. You can usually tell when they're fix by looking at the status lights on the ii devices.

  6. On your PC, try to connect once more.

Connection bug can be due to a multifariousness of reasons—problems with the website, your device, the Wi-Fi router, modem, or your Internet access provider (Internet service provider). Endeavor the post-obit steps to help narrow down the source of the problem.

1. If the "Wi-Fi connected" icon  appears on the right side of the taskbar, visit a different website. If the website opens, there might be a trouble with the specific website. If y'all tin't connect to another website, go to the side by side footstep.

2. On another laptop or phone, attempt to connect to the same network. If you can connect, the source of the trouble is likely due to your device—go to the section Network troubleshooting on your device. If you lot can't connect to the network on whatsoever device, continue to the adjacent step.

3. Check to see if in that location is a problem with the connection to your Wi-Fi router.  Do this past using a ping test.

   1. In the search box on the taskbar, type Command prompt. The Control Prompt push button volition appear. To the correct of it, select Run as ambassador > Yes.

   2. At the command prompt, type ipconfig, and then select Enter. Look for the name of your Wi-Fi network inside the results, and then notice the IP accost listed side by side to Default gateway for that Wi-Fi network.  Write down that address if y'all need to. For case:  192.168.1.1

   3. At the prompt, type ping <DefaultGateway> and and so select Enter. For example, blazon ping 192.168.ane.1 and select Enter. The results should be something like this:

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Answer from 192.168.1.1: bytes=32 time=5ms TTL=64

• Answer from 192.168.1.ane: bytes=32 fourth dimension=5ms TTL=64

• Reply from 192.168.1.1: bytes=32 time=5ms TTL=64

• Ping statistics for 192.168.ane.i: Packets: Sent = 4, Received = iv, Lost = 0 (0% loss), Gauge round trip times in milli-seconds:  Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If you run into results similar this and are getting a reply, and so yous have a connection to your Wi-Fi router, and then there might be a problem with your modem or Internet service provider. Contact your ISP or check online on another device (if you can) to come across if there'southward a service outage.

If the results of the ping exam indicate that you are not getting a answer from the router, attempt connecting your PC directly to your modem past using an Ethernet cable (if you can). If you lot can connect to the internet using an Ethernet cablevision, information technology confirms the connection problem is due to the Wi-Fi router. Make certain yous've installed the latest firmware and encounter the documentation for your router.

Run network commands

Try running these network commands to manually reset the TCP/IP stack, release and renew the IP accost, and flush and reset the DNS customer resolver cache:

1. In the search box on the taskbar, type Control prompt. The Command Prompt push will appear. To the right of it, select Run equally administrator > Yes.

2. At the command prompt, run the following commands in the listed social club, and and then check to run across if that fixes your connection problem:

   • Blazon netsh winsock reset and select Enter.

   • Type netsh int ip reset and select Enter.

   • Type ipconfig /release and select Enter.

   • Blazon ipconfig /renew and select Enter.

   • Blazon ipconfig /flushdns and select Enter.

Uninstall the network adapter driver and restart

If the previous steps didn't work, effort to uninstall the network adapter driver, and so restart your computer. Windows will automatically install the latest driver. Consider this approach if your network connectedness stopped working properly after a contempo update.

Earlier uninstalling, make sure you have drivers available as a backup. Visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC can't connect to the cyberspace, you lot'll demand to download a commuter on a dissimilar PC and save it to a USB flash drive so you can install the driver on your PC. You'll need to know the PC manufacturer and model proper name or number.

1. In the search box on the taskbar, blazon Device Manager, and so select Device Manager from the list of results.

2. Aggrandize Network adapters, and locate the network adapter for your device.

3. Select the network adapter, press and hold (or right-click), and then selectUninstall device > theAttempt to remove the commuter software for this device check box >Uninstall.

4. After uninstalling the driver, select the Outset button > Ability > Restart.

   After your PC restarts, Windows volition automatically look for and install the network adapter driver. Check to see if that fixes your connexion problem. If Windows doesn't automatically install a driver, attempt to install the fill-in commuter you lot saved earlier uninstalling.

Check if your network adapter is compatible with the latest Windows Update

If you lost your network connexion immediately after upgrading or updating Windows x, it'south possible that the current driver for your network adapter was designed for a previous version of Windows. To check, try temporarily uninstalling the recent Windows Update:

1. Select the Kickoff push, and so select Settings  > Update & Security > Windows Update > View update history > Uninstall updates.

2. Select the most recent update, and then select Uninstall.

If uninstalling the most contempo update restores your network connectedness, check to see if an updated driver is available:

1. In the search box on the taskbar, type Device Manager, and and then select Device Manager from the list of results.

2. Expand Network adapters, and locate the network adapter for your device.

3. Select the network adapter, select Update driver > Search automatically for updated driver software, and so follow the instructions.

4. After installing the updated driver, select the Start push > Ability > Restart if you're asked to restart, and run into if that fixes the connexion issue.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer'due south website and download the latest network adapter driver from there. Yous'll need to know the PC manufacturer and model proper name or number.

Do i of the post-obit:

• If you couldn't download and install a newer network adapter driver, hibernate the update that'south causing y'all to lose your network connection. To larn how to hide updates, see Hibernate Windows Updates or driver updates.

• If you lot could successfully install updated drivers for your network adapter, then reinstall the latest updates. To do this, select the Start button, then select Settings  > Update & Security > Windows Update > Check for updates.

Use network reset

Using network reset should exist the terminal footstep you try. Consider using it if the steps higher up don't help to get you continued.

This tin can aid solve connexion problems you might have after upgrading from a previous version of Windows to Windows 10. It can also aid to ready the problem where yous can connect to the internet, but can't connect to shared network drives. Network reset removes any network adapters you have installed and the settings for them. Later your PC restarts, any network adapters are reinstalled, and the settings for them are fix to the defaults.

Annotation:To use network reset, your PC must be running Windows x Version 1607 or afterwards. To see which version of Windows 10 your device is currently running, select the Outset button, then select Settings > System > Virtually.

1. Select the Showtime push button, then select Settings  > Network & Net > Status > Network reset.
   Open Network & Cyberspace Status settings

2. On the Network reset screen, select Reset now > Yes to ostend.

   Wait for your PC to restart, and see if that fixes the problem.

Notes:

• After using network reset, you might demand to reinstall and fix up other networking software you might exist using, such as VPN client software or virtual switches from Hyper‑V (if y'all're using that or other network virtualization software).

• Network reset might set each i of your known network connections to a public network profile. In a public network contour, your PC is not discoverable to other PCs and devices on the network, which tin can help make your PC more secure. However, if your PC is used for file or printer sharing, you lot'll demand to make your PC discoverable once again past setting it to use a private network profile. To do this, select the Start button, then select Settings > Network & Internet > Wi-Fi . On the Wi-Fi screen, select Manage known networks > the network connection you want to change > Properties. Nether Network contour, selectPrivate.

Check your Wi-Fi settings

Wi-Fi adapter manufacturers might have dissimilar advanced settings you can alter based on your network environment or connectedness preferences.

Cheque the Wireless Fashion setting for your network adapter and make certain it matches the capabilities of the network you're trying to connect to. If it doesn't match, you won't be able to connect, and the network might not announced in the list of bachelor networks. The Wireless Style will often be set to Auto or something similar past default, which enables connection for every kind of network that's supported.

To find the wireless mode setting

1. In Device Manager, select Network adapters, and then double-click the network adapter name.

2. Select the Advanced tab and expect for a Wireless Manner setting. Make sure it'due south set to the manner your network is using.

Wi-Fi profile settings

Windows uses the Wi-Fi contour to save the settings that are needed to connect to a Wi-Fi network. These settings include the network security blazon, cardinal, network proper noun (SSID), and and then on. If yous can't connect to a Wi-Fi network that you could connect to earlier, it's possible that the network settings might have changed or the contour is corrupted.

To fix this, remove (or "forget") the network connection, then reconnect to the network. When you forget a network connection, it removes the Wi-Fi network profile from your PC.

To forget a network

1. Select the Wi-Fi network  icon on the right side of the taskbar, then select Network & Net settings.

2. Select Wi-Fi , then select Manage known networks.

3. Select the network you lot want to forget, then select Forget.

Afterwards, select the Wi-Fi icon on the taskbar and try to reconnect to the desired network to renew the network connexion.

Check your abode layout

Your Wi-Fi network might be affected by the network's frequency band, channel congestion, and/or betoken strength.  For more info, see Wi-Fi problems and your home layout.

Check for additional symptoms for the "No internet connection" icon

At that place may be additional troubleshooting steps you tin effort, depending on which symptoms you're having. To view these steps, bank check out Wi-Fi connection icons and what they mean.

Related topics

• Setting up a wireless network

• How to find your wireless network countersign

• Analyze the wireless network study

• Wi-Fi tools and apps

• Make a Wi-Fi network public or private in Windows x

• Make certain Wi-Fi is turned on.

  1. Swipe in from the right edge of the screen, selectSettings, then select theNetwork icon.

  2. Plough onWi-Fi.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light ordinarily shows when information technology's on.)

• Make sure your PC isn't in airplane way.

  1. Swipe in from the right edge of the screen, selectSettings, so select theNetwork icon.

  2. Turn offPlane manner.

• Movement closer to the router or access signal if you can.

• If you don't run into the network name at all, the router or admission betoken might non be set to circulate the network name. In this case, you'll demand to connect to it manually.

  1. Swipe in from the right edge of the screen, and then selectSettings.

  2. Select theNetwork icon, and so selectHidden network.

  3. Type the network name and selectNext.

  4. Blazon the password and selectNext.

  5. Follow any additional instructions to get connected.

• The network will be added to your list of networks and will exist available to connect to when your reckoner is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network past selecting the network icon in the notification expanse.

  2. SelectUnnamed Network, selectConnect, and then type the network information. The network will be added to your list of networks and will be available to connect to in the future when your computer is in range of the network..

Let Windows try to help you fix the problem. Effort running the Network troubleshooter to see if it tin can diagnose and fix the problem.

Select theStart button, first typingNetwork problems, and so selectIdentify and repair network problems in the list.

The Network Troubleshooter (mentioned above) can help diagnose and fix common connection problems. After using that, try running the network commands below because the combination of doing these two things can assistance you get continued.

If your problem isn't fixed after running the Network troubleshooter, try to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP address.

• Flush and reset the DNS customer resolver cache.

Here'southward how to run networking commands in a command prompt:

1. Select the Starting time  button, commencement typing cmd, right-click Command Prompt in the list, select Run as Administrator, and then select Yes.

2. At the command prompt, run the following commands in the listed order so check to run across if that fixes your connection problem:

   • Blazon netsh winsock reset and press Enter.

   • Blazon netsh int ip reset and printing Enter.

   • Type ipconfig /release and press Enter.

   • Type ipconfig /renew and printing Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connection to your Internet service provider (Internet access provider). When you lot do this, everyone that is connected to your Wi-Fi network will be temporarily disconnected.

The steps you take to restart your modem and router can vary, but here are the full general steps:

1. Unplug the power cable for the router from the ability source.

2. Unplug the power cable for the modem from the power source.

   Some modems have a backup battery. So if you unplug the modem and lights stay on, remove the battery from the modem.

3. Wait at least 30 seconds or so.

   If you had to remove the battery from the modem, put it back in.

4. Plug the modem dorsum into the ability source. The lights on the modem will blink. Await for them to terminate blinking.

5. Plug your router back into the ability source.

   Wait a few minutes for the modem and router to fully power on. Yous can usually tell when they're ready by looking at the condition lights on the 2 devices.

6. On your PC, attempt to connect again.

Make sure it'southward not a problem with your cable modem or Internet service provider (Isp). If information technology is, contact your ISP.

1. Select the Starting time  button, start typing cmd, correct-click Command Prompt in the list, select Run as Administrator, and and so select Yes.

2. At the command prompt, type ipconfig.

   Wait for the IP address listed next to Default gateway. Write down that address if yous demand to. For example, 192.168.1.1.

3. At the prompt, type ping <Default gateway> and press Enter. For example, type ping 192.168.1.1 and press Enter.

   The consequence should be something like this:

   Answer from 192.168.i.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Respond from 192.168.1.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.one.1: bytes=32 fourth dimension=5ms TTL=64
   Ping statistics for 192.168.1.one: Packets: Sent = iv, Received = 4, Lost = 0 (0% loss), Approximate circular trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Average = 4ms

If the ping is successful and you run across results like to the results above, simply you can't connect to the Internet on your PC, at that place may be a problem with your modem or Isp (Internet service provider).

If you're yet having trouble connecting to a network, information technology might be related to your network adapter.

• Try using the Network Adapter troubleshooter to automatically detect and fix some problems. This troubleshooter will disable and re-enable the adapter, and try some other common repairs.

  Select the Kickoff  button, start typing Troubleshooting, and then select Troubleshooting in the list. Select View all>Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter commuter can cause connection problems. Check to see if an updated driver is available.

  1. Select the Showtime  button, offset typing Device Director, and then select it in the listing.

  2. In Device Manager, selectNetwork adapters, right-click your adapter, and then select Properties.

  3. Select the Driver tab, and then select Update Driver.

  4. Select Search automatically for updated driver software.

If Windows can't observe a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC can't connect to the Cyberspace, you'll demand to download a commuter on a different PC and save it to a USB flash drive so you can install the driver on your PC. You'll need to know the PC manufacturer and model proper name or number.

Here are some things to check and endeavor with your router if you're at dwelling and having trouble getting continued.

• If you don't see the network name, sign in to your router and check to meet if it's prepare to broadcast the network name.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open your web browser and type the IP address for your wireless router. (For instance, 192.168.one.1 or 172.sixteen.0.0—check the documentation for your router to notice the default IP address.)

  3. Sign in with your user proper name and countersign, then make certain an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something similar is turned on. This setting is often on a Wireless Settings page.

• Bank check to encounter if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, you'll need to add the MAC address for your PC to the access listing on your router earlier you can connect.

  1. Select the Beginning button. Offset typing cmdand right-click Control Prompt in the list. Select Run as Administrator, and so select Aye.

  2. At the control prompt, type ipconfig /all.

     Write down the address that appears next toPhysical Address for your wireless network adapter. This is the address you'll demand to add to the access listing on your router.

  To add the MAC address to the admission list on your router:

  1. Open your spider web browser and type the IP address for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—bank check the documentation for your router to find the default IP address.)

  2. Sign in with your user name and password, then expect for a setting that says MAC Address Filter or something like.

  3. Add the MAC address yous wrote downwardly for your PC to the access list and save your changes.

  On your PC, try to connect to the Wi-Fi network once again.

• Make sure Wi-Fi is turned on.

  1. On a laptop, open Windows Mobility Center by selecting the Start push button and and then selectingCommand Console>Mobile PC>Windows Mobility Center.

  2. Look in theWireless Networkdepartment. If Wi-Fi is on, the button should sayTurn wireless off.

• Make sure the physical Wi‑Fi switch on your laptop is turned on. (An indicator light usually shows when it's on.)

• Check and make certain your PC isn't in plane mode.

• Move closer to the router or access point if you can.

• If you don't see the network name at all, the router or access point might not be set to broadcast the network proper name. In this case, you lot'll need to connect to it manually.

  1. Open Manage Wireless Networks by selecting theStart button, and and so selectingControl Panel. In the search box, typewireless and and so selectManage wireless networks.

  2. SelectAdd, and so selectManually create a network profile.

  3. Type the network information.

  4. If you want Windows to automatically connect when the network is in range, select theStart this connection automatically check box.

  5. Select theConnect even if the network is non dissemination bank check box, selectSide by side, and so selectClose.

• The network will be added to your list of networks and volition be available to connect to when your computer is in range of the network. To connect to the network, follow these steps:

  1. OpenConnect to a Network by selecting the network icon in the notification area.

  2. SelectUnnamed Network, selectConnect, and and so type the network data. The network will be added to your list of networks and will be available to connect to in the future when your estimator is in range of the network..

Let Windows try to help you set up the problem. Try running the Network troubleshooter to see if it can diagnose and gear up the problem.

Open up the Network troubleshooter by right-clicking the network icon in the notification area and and then selectingTroubleshoot issues.

The Network Troubleshooter (mentioned above) tin assistance diagnose and fix common connectedness bug. Subsequently using that, endeavour running the network commands below considering the combination of doing these two things can assist y'all get connected.

If your problem isn't fixed after running the Network troubleshooter, endeavor to:

• Reset the TCP/IP stack.

• Release the IP address.

• Renew the IP address.

• Affluent and reset the DNS client resolver enshroud.

Here'southward how to run networking commands in a command prompt:

1. Select theCommencement button . Type cmd in the search box, right-click cmd in the list, select Run as administrator, and then select Yes.

2. At the command prompt, run the following commands in the listed lodge and and so bank check to see if that fixes your connection trouble:

   • Blazon netsh winsock reset and press Enter.

   • Blazon netsh int ip reset and printing Enter.

   • Type ipconfig /release and press Enter.

   • Type ipconfig /renew and press Enter.

   • Type ipconfig /flushdns and press Enter.

This helps create a new connexion to your Isp (Internet access provider). When you lot do this, everyone that is continued to your Wi-Fi network will exist temporarily disconnected.

The steps you take to restart your modem and router can vary, simply here are the general steps:

1. Unplug the power cable for the router from the power source.

2. Unplug the ability cable for the modem from the ability source.

   Some modems have a backup battery. So if you unplug the modem and lights stay on, remove the battery from the modem.

3. Look at least xxx seconds or then.

   If you had to remove the bombardment from the modem, put it back in.

4. Plug the modem dorsum into the power source. The lights on the modem will blink. Wait for them to cease blinking.

5. Plug your router back into the ability source.

   Look a few minutes for the modem and router to fully ability on. You tin can usually tell when they're set up by looking at the condition lights on the two devices.

6. On your PC, try to connect once more.

Make certain information technology's not a problem with your cable modem or Internet service provider (ISP). If information technology is, contact your ISP.

1. Select the Start push . Type cmd in the search box, right-click cmd in the list, select Run every bit ambassador, and then select Yes.

2. At the command prompt, blazon ipconfig.

   Await for the IP accost listed next to Default gateway. Write down that accost if yous need to. For case, 192.168.1.i.

3. At the prompt, type ping <Default gateway> and press Enter. For example, blazon ping 192.168.1.1 and press Enter.

   The upshot should be something similar this:

   Reply from 192.168.i.1: bytes=32 time=5ms TTL=64
   Answer from 192.168.i.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.ane.1: bytes=32 time=5ms TTL=64
   Reply from 192.168.1.1: bytes=32 time=5ms TTL=64
   Ping statistics for 192.168.1.1: Packets: Sent = 4, Received = 4, Lost = 0 (0% loss), Approximate round trip times in milli-seconds: Minimum = 4ms, Maximum = 5ms, Boilerplate = 4ms

If the ping is successful and you see results similar to the results to a higher place, but you can't connect to the Cyberspace on your PC, there may be a problem with your modem or Internet service provider (ISP).

If you're nevertheless having problem connecting to a network, it might be related to your network adapter.

• Try using the Network Adapter troubleshooter to automatically observe and set some problems. This troubleshooter will disable and re-enable the adapter, and endeavour another common repairs.

  Open up the Network Adapter troubleshooter past selecting the Start button so selecting Command Console. In the search box, type troubleshooter and and then select Troubleshooting>View all >Network Adapter.

• Update the network adapter driver. An outdated or incompatible network adapter driver tin cause connection issues. Check to see if an updated driver is available.

  1. Open Device Manager past selecting the Start button , selecting Command Panel, selecting Arrangement and Security, then, under System, selecting Device Manager . If y'all're prompted for an administrator password or confirmation, type the countersign or provide confirmation.

  2. In Device Manager, selectNetwork adapters, right-click your adapter, and so select Backdrop.

  3. Select the Commuter tab, and then select Update Commuter.

  4. Select Search automatically for updated commuter software.

If Windows can't find a new driver for your network adapter, visit the PC manufacturer's website and download the latest network adapter driver from there. If your PC tin't connect to the Internet, you'll demand to download a driver on a dissimilar PC and save information technology to a USB flash bulldoze then you lot can install the driver on your PC. You'll need to know the PC manufacturer and model name or number.

Here are some things to check and endeavour with your router if yous're at domicile and having problem getting continued.

• If y'all don't see the network proper name, sign in to your router and check to see if it'due south gear up to broadcast the network proper noun.

  1. Connect your PC to your router using an Ethernet cable.

  2. Open your web browser and type the IP address for your wireless router. (For example, 192.168.1.1 or 172.16.0.0—bank check the documentation for your router to find the default IP address.)

  3. Sign in with your user name and countersign, then make sure an option labeled Enable SSID Broadcast, Wireless SSID broadcast, or something similar is turned on. This setting is often on a Wireless Settings page.

• Check to see if your Wi-Fi network uses Media Access Control (MAC) address filtering for security. If it does, you'll need to add the MAC address for your PC to the access listing on your router before you can connect.

  1. Select the Start button. Type cmd in the search box and right-click cmd in the list. Select Run as ambassador, so select Yes.

  2. At the control prompt, type ipconfig /all.

     Write down the address that appears next toPhysical Accost for your wireless network adapter. This is the address you'll need to add together to the admission list on your router.

  To add together the MAC address to the access list on your router:

  1. Open your web browser and blazon the IP address for your wireless router. (For example, 192.168.ane.1 or 172.sixteen.0.0—bank check the documentation for your router to find the default IP address.)

  2. Sign in with your user proper noun and password, and then look for a setting that says MAC Address Filter or something similar.

  3. Add together the MAC address you wrote downward for your PC to the access list and relieve your changes.

  On your PC, attempt to connect to the Wi-Fi network again.

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Source: https://support.microsoft.com/en-us/windows/fix-wi-fi-connection-issues-in-windows-9424a1f7-6a3b-65a6-4d78-7f07eee84d2c

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